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Privacy Policy — Singhania Packers and Movers quotes after seeing access in this city (stairs, society gate, parking). GST bill + transit cover on the written quote. +91 8885544436.

Share floor + lift + BHK on the first call so the crew size is right
No hidden add-ons after a written survey quote
Monsoon / long-trolley jobs need closed-body wrap in writing
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Last updated: 5 Sep 2026

Privacy Policy

Singhania Packers and Movers has been Hyderabad's trusted local moving partner since 2018, serving 500+ families across Hitech City, Madhapur, Gachibowli, and 25+ other neighbourhoods. When you book a move with us—whether it's a 1 BHK in Begumpet or a corporate relocation in Cyber Towers—your personal and financial information is protected under India's data privacy laws and our own strict internal safeguards. This privacy policy explains exactly how we collect, store, and use your data during your moving journey.

We comply with all Indian Standard Operating Procedures for data handling, GST documentation (GSTIN available on request), and information security. Your name, address, phone number, quote details, and payment information are encrypted and stored securely. We never sell, share, or disclose your personal data to third parties without your written consent—except where Indian law requires us (tax authorities, judiciary, law enforcement). Our local crews and customer support teams in Hyderabad are bound by strict confidentiality agreements.

Have questions about how we handle your data? Call us at +91 88855 44436 (Telugu and English support available). For moving quotes and relocation details, you can also request a callback—our team will reach out within 4 hours, 7 days a week across all Hyderabad pincode zones.

Privacy Policy

Last updated: 30 May 2026

Singhania Packers and Movers ("we", "us", "our") is committed to protecting the privacy and personal data of our customers, visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and applicable rules.

1. Information We Collect

We collect the following categories of personal information:

Identity data — full name, date of birth (where required for ID verification)
Contact data — phone number, email address, residential address, pickup and delivery addresses
Transaction data — service booking details, payment records, invoice copies
Technical data — IP address, browser type, device information, cookies, session logs
Marketing preferences — your consent to receive promotional communications

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage moving, transport, and relocation services
To process payments and issue invoices in compliance with GST regulations
To communicate booking confirmations, shipment tracking updates, and service notifications
To respond to your queries, complaints, and feedback
To improve our services through analytics and customer research
To comply with legal obligations, court orders, and regulatory requirements
To send marketing communications (only with your explicit consent — you can opt out anytime)

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only with:

Service partners — packers, drivers, customs agents, and insurance providers strictly for service delivery
Payment processors — Razorpay, PayU, or bank gateways for secure transaction processing
Government authorities — when required by law, court order, or for tax compliance
Legal advisors — for dispute resolution and compliance audits

4. Data Storage & Security

Your data is stored on secure servers in India with industry-standard encryption (TLS 1.3 in transit, AES-256 at rest). We implement multi-factor authentication, regular security audits, and access controls limited to authorized staff. Despite our best efforts, no online platform can guarantee absolute security; we therefore recommend you maintain confidentiality of any account passwords.

5. Data Retention

We retain personal information only as long as necessary for the purposes stated in this policy or to comply with legal obligations (typically 8+ years for financial records per GST law). After this period, data is securely deleted or anonymized.

6. Your Rights Under DPDP Act 2023

You have the following rights regarding your personal data:

Right to access — request a copy of your personal data we hold
Right to correction — request rectification of inaccurate data
Right to erasure — request deletion of your data (subject to legal retention requirements)
Right to withdraw consent — withdraw marketing or data-processing consent anytime
Right to grievance redressal — escalate complaints to our Grievance Officer

7. Cookies & Tracking

Our website uses cookies to remember your preferences, analyze traffic, and improve user experience. You can disable cookies in your browser settings, though some features may not function correctly. We use Google Analytics for traffic insights (anonymized IP).

8. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor without parental consent, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Material updates will be notified via email or website banner at least 30 days before taking effect.

10. Grievance Officer

As required by the Information Technology Act 2000 and DPDP Act 2023, we have appointed a Grievance Officer:

Designation: Grievance Officer, our team
Email: info@singhaniapackers.in
Phone: +91 88855 44436
Address: Plot No 35, Ground Floor, Shri Radhe Society, Qutbullapur, Jeedimetla, Hyderabad, Medchal-Malkajgiri, Telangana 500055
Response time: Within 15 days of receipt of complaint (per CPA 2019)

Our services

House shifting1–4 BHK, local & intercity

Office relocationWeekend & night moves, minimal downtime

Car & bike transportCovered carrier, GPS-tracked

Storage & warehouseDaily or monthly, racked and dry

Packing onlyMaterials and labour, you arrange transport

Goods transportPart load and full load

How your move works

1Free surveyVideo call or on-site, same day

2Fixed quoteItemised, GST-inclusive, in 5 minutes

3Pack & moveInsured transit, WhatsApp updates

4UnpackPlaced room-wise, waste cleared

Areas we cover

Door-to-door pickup and delivery across Hyderabad — every locality, every pincode. Same-day local moves; intercity transit typically takes 1–4 days.

Residential — apartments, builder floors, villas, gated societies
Commercial — offices, retail, IT parks, warehouses and godowns
Special access — high-rise buildings, narrow lanes, low-floor pickups

Frequently Asked Questions

What personal information does Singhania collect during a booking?

We collect your name, phone number, current and new address (with pincode), email, move date, inventory details, and payment information (bank/card data via secure gateway). All information is encrypted and stored in our IBA-compliant database. We never share this with third parties unless required by Indian tax or legal authorities.

How do you protect my data and payment information?

All customer data is stored on secure, encrypted servers. Payment transactions use SSL encryption and RBI-approved gateways. Your GST/tax documents are stored separately under Indian compliance rules. We employ password-protected access, regular security audits, and staff confidentiality agreements. Data is retained for 8+ years per Indian business law.

Will Singhania share my contact details with other companies?

No. Your personal and moving details are strictly confidential. We do not sell, rent, or share your information with non-IBA movers, online aggregators, real estate agents, or marketing firms. We only disclose data when legally required by Indian authorities, with written notice to you where possible.

Do you comply with India's GST and tax documentation laws?

Yes. We are a GST-registered business (GSTIN provided on invoices). All quotes, invoices, and moving documents comply with Indian tax laws. Your moving invoice is issued as per GST standards. We maintain 7-year record retention per Indian business law requirements.

Can I request a copy of my personal data or ask for deletion?

Yes. Under Indian data protection principles, you can request a copy of your stored data or ask for deletion after 8+ years (our legal retention period). Contact us at +91 88855 44436 or email with your booking reference. We will respond within 30 days as per Indian compliance guidelines.

Who can I contact if I have privacy concerns about my move?

Contact us directly at +91 88855 44436 (9 AM–7 PM, Monday–Sunday). Our Hyderabad team (Telugu and English support) will address your concern within 48 hours. For formal complaints, write to our registered office with your booking ID and issue details.